What is the purpose of the Condition Builder in WalkMe?

The purpose of the Condition Builder in WalkMe is to define logic for content display. It allows creators to set specific conditions under which certain content should appear to users. By utilizing conditions, developers can tailor the user experience based on various criteria, such as user behavior, attributes, or the context of interaction. This enhances the effectiveness of WalkMe solutions by ensuring that the right guidance and information are presented to users at the appropriate moments.

For example, if a user meets certain predefined criteria—such as completing a specific task or accessing a certain feature—the Condition Builder can be used to trigger relevant content, like tooltips or walkthroughs, that specifically addresses that user's needs. This targeted approach improves user engagement and satisfaction by making sure that users only see content that is relevant to their current situation or role.