What is a primary goal of onboarding tasks in WalkMe?

The primary goal of onboarding tasks in WalkMe is to accelerate training and engagement. Onboarding tasks are designed to provide users with a guided experience as they navigate through a new system or application. By presenting step-by-step instructions, tips, and interactive guidance, these tasks help users become familiar with the tools they need to use effectively, ultimately leading to a quicker adjustment period.

This approach not only promotes user engagement by making the learning process more interactive and enjoyable, but it also ensures that users feel supported during their initial interactions with the software. The goal is to facilitate a smooth transition into the application, which enhances user confidence and reduces the likelihood of confusion or frustration.

While measuring user performance, enhancing system security, and reducing operational costs are important aspects of software usability, they are not the central focus of onboarding tasks in WalkMe. Instead, these tasks prioritize creating a positive and efficient learning experience that helps users to get up to speed quickly with the system.