What are the two perspectives considered in the WalkMe Lens?

The correct answer highlights the two critical perspectives of Business Outcomes and End User Experience in the WalkMe Lens. This approach emphasizes the importance of aligning the technology and solutions implemented by WalkMe with the overarching business goals of an organization, ensuring that the deployment leads to positive business outcomes.

At the same time, it is equally vital to consider how end users interact with the solution. Focusing on user experience ensures that the interface is intuitive, and that users can successfully navigate and utilize the system to achieve their tasks. By marrying business objectives with a keen understanding of the end-user experience, organizations can enhance overall effectiveness and adoption rates of WalkMe solutions.

This dual perspective ensures a holistic approach to implementation, enabling organizations to optimize not just for internal metrics but also for user satisfaction and engagement, ultimately driving both performance and success.