What are Flow Steps in Smart Walk-Thrus?

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Flow Steps in Smart Walk-Thrus are designed to facilitate the flow and control of user interactions within your WalkMe content. They encompass invisible logic elements that guide the user experience behind the scenes. For example, Splits can direct users down different paths based on their inputs or actions, while 'Wait For Conditions' ensures that the system waits until certain criteria are met before proceeding to the next step. This functionality is crucial for creating a seamless user experience that responds intelligently to user actions.

The other choices refer to different aspects of the WalkMe platform but do not accurately describe Flow Steps. Visible logic elements generally pertain to the content that is displayed to users, while standard processes for user navigation and methods for measuring engagement don’t encapsulate the logical underpinning that Flow Steps provide. Understanding how these invisible elements operate is key to optimizing user journeys and ensuring that WalkMe guides users effectively through various tasks.

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