How can you test WalkMe solutions before implementation?

Using the Preview feature in the WalkMe editor allows you to test your WalkMe solutions in a controlled environment before they go live. This feature simulates the user experience by letting you interact with the WalkMe content as if you were an end-user. It enables you to identify any issues, check the flow of guidance, and ensure that the information and directives provided are clear and effective. The Preview function plays a vital role in refining the solution, allowing you to make necessary adjustments before full deployment.

In contrast, sending out surveys to users or conducting interviews with stakeholders focuses more on gathering feedback and insights rather than directly testing the solutions. While these methods can provide valuable information about user needs and experiences, they do not offer the immediate hands-on testing required to confirm that the WalkMe solutions work as intended. Similarly, reviewing user guides and manuals is beneficial for understanding functionality but does not equate to real-time interaction and testing of the solution itself.